Synergy Record Retrieval
Timely Collection of accurate records is vital to your organization. That does not mean it has to be difficult.
There is no software to buy or download, no monthly subscription fees, users only need to sign up and they are provided with a free Synergy account. We collect only a low cost retrieval service fee per record request.
Record Retrieval Services
Law firms, Insurers and self-insured organizations rely on records retrieval (medical, billing, pathology, workers compensation, payroll, bank records, insurance claims, telephony, etc. – complete list below) to quickly and effectively process claims and meet statutory requirements. Records retrieval takes time and experience. There are privacy laws plus the bureaucratic red tape of state and local government agencies. Synergy has the record collection experience to do this job quickly and cost efficiently.
Free up your staff to spend more time on your business while Synergy focuses on retrieving and organizing the records required. Our dedicated team of professionals will work on your behalf and take full responsibility to ensure that you receive the exact records you have requested. We do the follow-up, so you don’t have to.
Synergy Web Application:
Our platform exists in the cloud and provides a web-based record retrieval and management solution that greatly streamlines the process of requesting, retrieving, and organizing relevant records.
Synergy’s secure, easy-to-use web application gives users unlimited online access to all records, record retrieval tools, and resources – anytime, from anywhere in the world.
Record Storage and Access:
Synergy will continue to host and store retrieved records on our secure servers for continual access by any authorized party as designated by your organization.
Users simply login to their Synergy account anytime, anywhere to view, print, download and save records.
Tracking & Receiving Records:
Track the progress of each record request by viewing detailed notes from our record-retrieval case specialists.
Receive automated alerts if further information is required, provide responses online, and download or view complete digitized records immediately as the record is available.
Requesting Records:
Requesting records is as easy as logging into Synergy, opening a case, and uploading any standard record request form.
We’ll also alert you when the completed records are in and stored in the Synergy web repository.
Satisfied Customers
My practice focuses on dental and medical malpractice defense matters for providers. Synergy consistently delivers on retrieving the pre and post injury records necessary for successful litigation of these cases. Synergy’s speed, efficiency and quality are second to none. Synergy provides us with a competitive edge to win cases and provide the best service possible to our clients.
— Robert T. Gunning | Partner, Morrison Mahoney
Frequently Asked Questions
How long does it take Synergy to obtain records?
Turning the records around fast for our clients is our primary mission. The entire process takes less than 14 days for the majority of requests. Our case specialists will call the facility regularly to get the records in house as fast as possible.
What do you charge?
Primarily we collect only a low cost, retrieval service fee per record request. See our cost savings calculator for a better understanding.
What type of records can you obtain?
We can obtain almost every type of record: medical, billing, x-rays, pathology, personnel, payroll, Workers Compensation files, claim files from insurance companies, telephone records (local, long distance and mobile), bank records, pharmacy records, police records, fire records, driving records, academic records, ambulance records and business records of any kind. Any type of record that you would need to obtain we can get for you.
Does Synergy provide status reports?
Absolutely. You can find a real time status report online when you log in to our web platform. This report will have all of the notes on where we are with each particular file.
How do I get my records?
We will alert you when the completed records are in and stored in the Synergy web repository. You will be able to login to the Synergy web application and view, print, download and save the record to your system.
Can you get records in all 50 states?
Yes, we obtain records in all 50 states.
Do you copy X-rays?
Yes also see our broader medical imagery services.
Can you convert my unorganized paper documents to organized, digital (PDF), and indexed documents?
Yes, we provide complete document management services. Please contact us to discuss your needs.
Save Time. Save Money. Win Cases!
Synergy Record Retrieval, 20 South Main Street, Suite 3, New City, NY 10956
Contact us today by email at info@synergyrrs.com or call (800) 801-4091