Medical records retrieval is a vital element of many legal proceedings—these records can help in medical malpractice or a variety of personal injury cases. If you are working a case and need access to a patient’s medical history, it is important for your company to be able to access their medical records without conflict. Unfortunately, records  retrieval tends to be a lengthy and difficult process. SynergyIXS, can provide an easy and timely solution to the problems of medical record retrieval, obtaining the information your office needs in an efficient and effective manner.

In traditional injury or malpractice cases, lawyers communicate between their offices or conduct communication with a medical office in search of a patient’s records. This is the beginning of a lengthy process in which the request is passed from lawyer to lawyer, down to legal aides, on to medical offices, etc. Throughout this process, there is no guarantee that the medical records will be received in a timely fashion—or that they will even be accurate. This lack of information can delay or halt an important case.

SynergyIXS aims to eliminate these conflicts by streamlining records retrieval services. After creating an account with SynergyIXS, lawyers can submit requests for specific patient records using a standardized application. Once the request is submitted, SynergyIXS can provide your office with the needed records within 14 days, and will update you with status reports along the way. The records are then stored in a cloud system where they can be accessed at a future date for other cases and litigation.

With SynergyIXS you also won’t have to worry about additional expenses or legal issues. SynergyIXS pre-pays medical offices for all custodial fees, reducing the burden on legal offices. Additionally, SynergyIXS’ method of records retrieval is HIPAA compliant and will save your client and your office from any further damages or legal issues.

If you need assistance with medical records retrieval, record processing and analysis, or any other of SynergyIXS’ records retrieval services, call (800) 801-4091 or visit the website.

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